Terms & Conditions

TERMS AND CONDITIONS OF USE OF TARANTIN

1. Acceptance of the Terms and Conditions

By accessing and using the virtual platform Tarantin (hereinafter, the "Platform"), you (hereinafter, the "User") accept and agree to comply with these Terms and Conditions (hereinafter, the "Terms"). If you do not agree with any of the terms set forth herein, do not access or use the Platform.

2. Description of the Platform

Tarantin is an online platform that allows various sellers (hereinafter, the "Sellers") to offer and sell their products to Users. The Platform acts as an intermediary to facilitate transactions between Users and Sellers, but it is not the direct seller of the products offered.

3. User Registration

To make purchases or access certain functionalities of the Platform, the User may need to register and create an account. The User is responsible for maintaining the confidentiality of their access information and for all activities that occur under their account. The User agrees to provide accurate, complete, and updated information during the registration process.

4. Purchase Process

• Product Selection: The User can browse through the different stores and select the products they wish to purchase, adding them to the shopping cart.

• Product Information: Detailed information for each product (description, price, availability, shipping conditions, etc.) is provided by the corresponding Seller. Tarantin does not guarantee the accuracy or completeness of this information.

• Order Confirmation: Before finalizing the purchase, the User will review the order summary, including the selected products, the total price (including taxes and shipping costs, if applicable), and the Seller's information. By confirming the order, the User makes an offer to purchase from the corresponding Seller(s).

• Order Acceptance: Acceptance of the order and the formation of the purchase agreement will occur when the Seller confirms the shipment of the product to the User.

• Payment: Payment for the products will be made through the payment methods available on the Platform. Tarantin acts as a payment facilitator but is not responsible for transactions between the User and the Seller.

5. Prices and Payments

The prices of the products are established by each Seller and are displayed in the local currency (USD), unless otherwise indicated.

Shipping costs and other additional charges (taxes, fees, etc.) may vary depending on the Seller, the shipping destination, and other conditions, and will be clearly indicated to the User before order confirmation.

Tarantin reserves the right to modify the available payment methods at any time.

6. Shipments and Deliveries

The shipping and delivery conditions (timelines, costs, transport companies, etc.) are the responsibility of each Seller and will be specified in the product information or during the purchase process.

Tarantin is not responsible for delays, losses, or damages that may occur during shipment. Any claims related to shipping should be directed to the Seller or the corresponding transport company.

7. Returns and Refunds

The return and refund policy is established by each Seller and must comply with current Venezuelan legislation regarding consumer protection.

The User must review the return and refund policies of each Seller before making a purchase.

Return or refund requests must be managed directly with the Seller following their established procedures. Tarantin may facilitate communication between the User and the Seller in case of disputes.

8. Intellectual Property

The content of the Platform (texts, images, logos, designs, etc.) is the property of Tarantin or its licensors and is protected by intellectual property laws.

Sellers are responsible for ensuring that they have the necessary rights to the content of the products they offer on the Platform.

Reproduction, distribution, modification, or any other unauthorized use of the Platform's content without the prior written consent of Tarantin or the respective rights holder is prohibited.

9. Responsibility of Tarantin 

Tarantin acts as a technological intermediary and is not responsible for the quality, safety, legality, or suitability of the products offered by Sellers.

Tarantin does not guarantee the continuous and uninterrupted availability of the Platform and is not responsible for errors, omissions, interruptions, or failures in its operation.

Tarantin responsibility is limited to facilitating the connection between Users and Sellers. Any claim or dispute related to the purchase of a product should be directed to the corresponding Seller.

10. User Responsibility

The User agrees to use the Platform responsibly and in accordance with these Terms and current legislation.

The User is responsible for the accuracy of the information provided during registration and the purchase process.

The User shall refrain from any activity that may damage, disrupt, or overload the Platform or the services offered.

11. Modifications of the Terms and Conditions

Tarantin reserves the right to modify these Terms at any time by publishing the modifications on the Platform. Modifications will become effective upon publication. The User is advised to periodically review the Terms to be aware of any changes. Continued use of the Platform after the publication of modifications will constitute acceptance of the new Terms.

12. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Bolivarian Republic of Venezuela. Any controversy or claim arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the 1 competent courts of the Bolivarian Republic of Venezuela. 

13. Contact

If you have any questions or concerns about these Terms and Conditions, you can contact us via info@tarantin.app.